Shipping policy

Topo Pino Shipping Policy

Thank you for shopping with Topo Pino! We take pride in carefully packing and shipping your orders to ensure they arrive in perfect condition. Below are the details of our shipping policy:

Processing Times

• Orders are typically processed within 1-3 business days after purchase.
• During peak seasons or special promotions, processing times may extend to 4-5 business days.

Shipping Methods and Rates

• We ship via standard carriers such as USPS or UPS, depending on your location and the size of your order.
• Shipping rates are calculated at checkout based on your order’s weight, size, and destination.

Domestic Shipping

• Standard shipping generally takes 3-7 business days to arrive, depending on your location.
  

International Shipping

• At this time, we do not ship internationally.

Order Tracking

• Once your order ships, you will receive a tracking number via email. Use this to track your package’s progress.

Lost, Stolen, or Damaged Items

• Topo Pino is not responsible for lost or stolen packages marked as delivered.
• If your order arrives damaged, please contact us at hello@topopino.com within five business days with photos of the damage, and we will work to resolve the issue.

Returns and Exchanges

• Our products are carefully inspected before they are shipped.  All sales are final.

If you have any questions or need further assistance, feel free to reach out to us at hello@topopino.com.

Thank you for supporting Topo Pino and embracing nature-inspired living!